- Does the contractor operate in my area?
Check our list for SAGA members in your area. If you cannot find a suitable contractor in the list, you might be able to find a contractor either (1) through an internet search, (2) in the Yellow Pages, or (3) by contacting your local NRM Board.
- Does the contractor do the type of work that I want done?
Some contractors specialise in certain types of work, and may not have the equipment or expertise required for your job.
- Is the contractor licensed by SA Department of Health?
In SA everyone who applies a chemical for a fee or other reward must be licensed, unless (1) they have a written exemption from the SA Dept of Health; or (2) they are applying glyphosate herbicide using hand-held equipment with capacity of 15 litres of less. You have a right to ask a contractor for a copy of their licence. You put yourself at risk if you use an unlicensed contractor.
- Will the contractor come onsite to provide a quote (for large and/or complex jobs); or provide a quote over the phone (for simple jobs)?
Before you engage a contractor to do work for you, make sure you are clear about what service they will provide, and what the total cost will be. Engaging a contractor who charges a lower hourly rate will not necessarily mean the total cost for the job will be lower – if they use smaller/slower equipment the job may take longer than if it was done by a contractor with a higher hourly rate but larger/quicker machinery.
- Will the contractor be able to do my job in a timely manner?
Contractors are often very busy, and you may have to wait for them to get to your job. Plan ahead!
- Does the contractor have appropriate insurance?
This may or may not be important to you; however be aware that you put yourself at risk if you engage a contractor who does not have appropriate insurance(s). Public liability insurance is normally considered a minimum requirement. In addition, if the contractor provides advice to you (eg advice on which chemical to use in your situation) they should also have professional indemnity insurance. For large and/or complex jobs, you may like to ask the contractor for a current copy of their insurance(s).
- Does the contractor have a quality assurance system?You might also like to choose a contractor with a current quality assurance system. This provides independent verification that the contractor complies with certain business and/or environmental standards. You have the right to ask what their quality assurance system covers, and you have the right to ask for a copy of their current certification. There are many types and brands of quality assurance systems. SAGA has its own Quality Assurance Management System, which focuses on safety and protecting the environment.
- How much will your job cost?
We all want our job to be done cheaply; however consider value-for-money rather than straight cost. Remember, the most expensive job is the one that didn’t work; and it may have been the cheapest quote!